Privacy Policy

This Privacy Policy outlines how 11Tune collects, uses, maintains, and shares information gathered from users of www.11tune.com. It applies to the site and all of the products and services offered by 11Tune.

Cookie Policy

Our site may use cookies to provide a better experience for our users. Your web browser places cookies on your hard drive for record-keeping purposes, as well as for tracking information. You can set your browser to refuse
cookies at any time, or alert you when they are being sent. Some aspects of the website may not function properly if cookies are refused.

What information we collect

Information you give us. Information you give us may include your name, email address, mailing address, phone number, and social security number. We only collect this information when you voluntarily give it to us. You can
always refuse to offer any information, but it may prevent you from using some aspects of the site.
Information we collect about you. This is information that we collect automatically about your visit during your time on the Site. It typically involves technical information including the browser name, the type of computer, and
technical information about User's means of connection to our Site, such as the operating system, IP Address, and the Internet service providers utilised and other similar information. This type of information is typically collected
using small data files called cookies. This information helps us to provide you with a good experience when you browse the Site and also to indicate where the Site requires improvement.
Information we receive from other sources. This includes information we receive about you from other websites we operate. The information in these cases will be gathered voluntarily with your consent.

Where we store your personal data

All information that you provide to us is stored on our secure servers, and we will take reasonable steps to protect your information in accordance with this policy, including (but not limited to):

  • Encrypting data; and
  • Carrying out regular back-ups.

How we protect your information

We use extensive security measures to ensure that your personal information, username, password, transaction information, and data is safe from unauthorised access, alteration, disclosure, or deletion. Any data exchange between you and our site happens over an SSL-secured channel, which is encrypted and protected with digital signatures.

Sharing your personal information

We may use third-party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out
newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.

Payment Gateways. 11Tune does not process any payment information directly. We use payment gateways to process this data. These payment
gateways have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions. For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

In particular, remember that certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

Third-party websites

You may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website's own terms and policies.

Changes to this privacy policy

11Tune has the choice to update this privacy policy at any time. When we do, we will revise the date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

Your acceptance of these terms

By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the site after changes of policy will be regarded as acceptance to the changes.

Contacting us

If you have any other questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:

11Tune Sdn Bhd
www.11tune.com
No.1 First Floor,
Lorong Kurau
Bangsar. Kuala Lumpur
59100 Malaysia
admin@11tune.com